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TARGET'S "HIDDEN" RETURN POLICY
May 02, 2008 - If you try returning something to Target without a receipt, there is the retailer's
posted 90-day return policy and then there is its unwritten return policy.
According to the posted policy, you're simply out of luck if you don't have a receipt and Target
can't verify the purchase through its electronic receipt look-up system, as might be the case if
you paid cash or received the item as a gift.
But for items costing up to $20, there's another hidden option that you won't see on the store's
posted return policy. Customers can get store credit, provided they show a driver's license or
other government-issued identification and haven't already used this option twice during the
year. This option actually has been around awhile, although it initially allowed no-receipt
returns for items valued up to $100, an amount subsequently reduced to $40, and reduced
again last year to $20.
Click the red link above to continue the story.
Source: Consumer Reports
May 02, 2008 - If you try returning something to Target without a receipt, there is the retailer's
posted 90-day return policy and then there is its unwritten return policy.
According to the posted policy, you're simply out of luck if you don't have a receipt and Target
can't verify the purchase through its electronic receipt look-up system, as might be the case if
you paid cash or received the item as a gift.
But for items costing up to $20, there's another hidden option that you won't see on the store's
posted return policy. Customers can get store credit, provided they show a driver's license or
other government-issued identification and haven't already used this option twice during the
year. This option actually has been around awhile, although it initially allowed no-receipt
returns for items valued up to $100, an amount subsequently reduced to $40, and reduced
again last year to $20.
Click the red link above to continue the story.
Source: Consumer Reports
