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THE SELF-CHECKOUT MACHINE FROM HELL AT
THE HOME DEPOT
May 18, 2008 - The story began on May 8 when a woman visited a Baltimore Home Depot to
buy a few odds and ends, including plants, pots and tile sealer.
According to what she told the popular consumer advocacy blog The Consumerist, "I went to
the self check-out line because of the speed and scanned my items. Before I could indicate I
was paying by cash, the machine wanted me to enter a zip code. I entered 11111 because it's
really none of their business. The next screen wanted me to key in if my items were for home
or business use. I had no ability to bypass this screen even though I did not want to answer
this question." She soon left the store without her purchases rather than answer the question.
Home Depot officials have confirmed that the incident apparently happened, but they painted
the entire incident as a computer glitch.
Am I the only person that hate these things? Half of them are always out of order and when I
use the ones at the grocery store, I have to be quick to pack them in the bag or I get the
dreaded message "remove item from bag."
Source: StorefrontBacktalk
THE HOME DEPOT
May 18, 2008 - The story began on May 8 when a woman visited a Baltimore Home Depot to
buy a few odds and ends, including plants, pots and tile sealer.
According to what she told the popular consumer advocacy blog The Consumerist, "I went to
the self check-out line because of the speed and scanned my items. Before I could indicate I
was paying by cash, the machine wanted me to enter a zip code. I entered 11111 because it's
really none of their business. The next screen wanted me to key in if my items were for home
or business use. I had no ability to bypass this screen even though I did not want to answer
this question." She soon left the store without her purchases rather than answer the question.
Home Depot officials have confirmed that the incident apparently happened, but they painted
the entire incident as a computer glitch.
Am I the only person that hate these things? Half of them are always out of order and when I
use the ones at the grocery store, I have to be quick to pack them in the bag or I get the
dreaded message "remove item from bag."
Source: StorefrontBacktalk
